Privacy Policy
Privacy Policy
Welcome to Lusandy Doll, We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, LusandyDoll.com. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
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Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as online chat and message boards.
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Payment Data: Financial information, such as credit card number, card brand, expiration date, and billing address, that we collect when you purchase, order, return, exchange, or request information about our services from the site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Payment Processor Name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
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Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
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Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.
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Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the site permission to access this information.
Use of Your Information
We obtain your personal information to best operate, interact and improve our products and service for you. These include:
- Purchase and delivery of products. We require your personal information for you to place and us to process orders and deliver every product you request. Which involves you forwarding your name, address, contact details, a username and password. From us receiving this information, we can, in turn, deliver your product to your address.
- Deal with requests. We will also need to access your details to process other requests. Such as if you have an issue with a product or order and you want a refund or to log a complaint. Your details will be recalled by our team to deal with your request efficiently.
- Authorising payment. We will also require your details concerning your payment method. When you submit your payment method we will need to make sure the payment is processed properly and no fraud is involved.
- Setting up an account for you. We will also request your personal information when compiling your account for our store and to improve our store offerings for you. Also, these personal details will be automatically generated when going through the checkout on follow up orders.
- Complying with legal obligations.
- Marketing messages. You have the option when signing up to the site to opt-in for marketing messages so if you want to sign up to them we’ll hold your personal information for that.
In general, we will hold personal information on you that you’ve entered for the purposes stated above until the point we are not legally required to keep it any longer i.e if you close your account. We will still hold personal details on you such as your name, email and billing and shipping address for a certain amount of years for tax and accounting reasons.
How We Protect Your Information
- We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
- We use industry-standard encryption technologies when transferring and receiving sensitive information, such as credit card details.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and to understand how you use our site. You can choose to disable cookies through your browser settings, but this may limit your access to certain features of our site.
Sharing of Information
- We do not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Your Consent
By using our site, you consent to our Privacy Policy.
Changes to Our Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the date of the update will be reflected at the top.
Contacting Us
If you have any questions about this Privacy Policy or wish to update your personal information, please contact us at lusandydoll@gmail.com.
Thank you for taking the time to read our Privacy Policy. Your privacy is very important to us, and we are committed to ensuring that your personal information is protected.
